We want you to feel comfortable with us. That's why we offer you the peace of mind that you will always receive the best current daily prices.
We guarantee it and give it to you in writing - in black and white.

With our Best-Price-Guarantee you can stay overnight in every Hotel of the Steigenberger Hotel Group at the current best price. Your advantage: Should you find your room at a better price within 24 hours after your booking then simply hand us your best price guarantee and we will match your reservation to this price. And not only that. For your efforts we thank you with a further 10% discount on the already reduced price for your overnight stay.

With the Best-Price-Guarantee the Steigenberger Hotel Group guarantees that that there is no better reduced rates available than that can receive at the following places:

• at our internet sites www.steigenberger.com and www.intercityhotel.com and www.steigenbergerhotelgroup.com,
• via our Steigenberger Reservation Service/SReS by phoning the toll-free number: 00 800 78 46 83 57 (toll-free service number for Germany, Austria, Switzerland and Great Britain),
• directly at one of the Steigenberger Hotels and Resorts or an InterCityHotel,
• through an IATA travel agency which carries out bookings via Global Distribution System (Amadeus, Galileo, Sabre or Worldspan).

In the event that the guest finds a more favourable overnight stay price through a channel which does not belong to the Steigenberger Hotel Group, he or she must supply the following information:

• Name of the booking channel
• Screen printout of the internet page
• Screen printout of the internet page with information on the prices for overnight stays

The Best-Price-Guarantee application must be submitted to the Steigenberger Hotel Group within 24 hours of the first booking. The Steigenberger Hotel Group will check the application within 24 hours (Monday to Friday, 08.00 a.m. to 06.00 p.m.) of receipt of the application and will contact the guest.

In the event that the claim for the Best-Price-Guarantee is accepted, we will settle the guest’s bill at the more favourable overnight stay price and additionally reduce this figure by a further 10%.

The Steigenberger Hotel Group retains the right to amend or to withdraw this guarantee at any time without notice. Any recourse to courts of law is excluded. Please see as well our general terms of business.

• here.